All Systems Operational
Web App Operational
Sending Money ? Operational
Borderless Account Operational
Android App Operational
iOS App Operational
Cards ? Operational
API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Sandbox API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - Today, between 7.40 - 16.25 GMT, we experienced a system outage.
The outage affected all components of our platform including website, mobile apps, APIs and cards. During the initial period of the outage the affected components were fully or partially disabled. The root cause of the incident was a network issue with Amazon Web Services which has now been resolved. Our systems are back to normal.
Nov 12, 16:35 GMT
Update - We are continuing to monitor for any further issues.
Nov 12, 16:25 GMT
Monitoring - Good news: All services, website, mobile apps, APIs and cards should be working again. While services are recovering, in some cases responses might take longer than normal. Our teams are continuing to monitor the situation and to bring back our service to full capacity.
Nov 12, 11:51 GMT
Update - Our debit card is no longer affected by the technical issue and can be used for physical transactions as well as for online purchases.

We are still experiencing issues with our website, mobile apps and APIs. Our teams are working to fix it as quickly as possible. We’ll keep informing you here about the status and once everything is fully back to normal.

We’re sorry for the inconvenience.
Nov 12, 10:45 GMT
Update - Our teams are still working on a solution to get everything up and running again as quickly as possible.

We're sorry for the inconvenience and will keep you in the loop with any developments and once everything is back to normal.
Nov 12, 09:43 GMT
Identified - The root cause of the issue has been identified and our team is working on a solution. We will inform here about the ongoing status and once everything is fully back to normal.
Nov 12, 08:46 GMT
Investigating - We’re aware of a technical issue with our website, app, and card payments.

Our team is already working on it. While we’re still working on getting this fixed, please carry a backup card. We will inform here about the status and once everything is fully back to normal.
Nov 12, 08:19 GMT
Nov 11, 2019

No incidents reported.

Nov 10, 2019
Completed - The scheduled maintenance has been completed.
Nov 10, 09:59 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:00 GMT
Scheduled - We are performing a scheduled system maintenance between 9:00 and 10:00 am (GMT) on Sunday, 10th November.

Our website or app won’t be accessible during this time —but card payments will work as usual. TransferWise’s API integration users won’t be able to complete a transfer. API calls to TransferWise will fail with a 5xx status code.
Nov 5, 17:02 GMT
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.