All Systems Operational
API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Sandbox API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019
Resolved - This incident has been resolved.
Jul 17, 23:13 BST
Monitoring - The website and app were down or running slowly three times today. The first was fixed in 50 minutes from 5:42 UTC, but customers may still experience impacts for a few hours due to caches. A recurrence started at 17:45 UTC and lasted around 120 minutes. The third one started at 20:10 UTC, with intermittent accessibility effects. Our cards operation was not directly impacted but customers who needed to verify transactions on their apps may have been affected. Our team implemented a fix and the service is back to normal
Jul 17, 22:18 BST
Investigating - Customers may have issues to access our website and app. Our team is looking into it and we’ll post updates soon.
Jul 17, 19:11 BST
Monitoring - The website and app were down for some customers for 24 minutes today. Although our services are now stable, some users may still have problems accessing our website. Our team is working on it and we expect to provide an update shortly.
Jul 17, 18:06 BST
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.